Terms of Service

The service

Ours is a medication reminder and tracking tool. It helps you organise a routine you or a healthcare professional have already defined.

• Ours does not diagnose, treat, cure or prevent any condition.
• Ours does not recommend medications, doses or schedules, and never changes a dose on your behalf.
• A reminder can fail: keep your device charged, notifications enabled and sound on where you need it.

Not medical advice

Nothing in the app or on ours.coach is medical advice. Always follow the instructions of your doctor or pharmacist and contact them, or emergency services, with any medical question or urgent situation. Do not delay seeking care because of something you read in Ours.

Your account

You sign in with an email code and are responsible for keeping access to that mailbox secure. You must be at least 16 years old, or the minimum age in your country, to create an account. You are responsible for the accuracy of the medication data you enter.

Acceptable use

Do not misuse the service: no attempts to break, overload or reverse engineer it, no unauthorised access to another person’s data, no unlawful use, and no sharing of content that infringes the rights of others.

Subscriptions and payments

Some features require a paid plan. Purchases made through the App Store or Google Play are billed and managed by that store, and their refund rules apply. You can cancel a subscription at any time from the store account that made the purchase; access continues until the end of the paid period.

Availability and liability

We work to keep Ours available and correct, but we provide it "as is" and cannot guarantee uninterrupted or error-free operation. To the extent permitted by law, we are not liable for indirect or consequential damages, or for a missed dose, where the reminder depends on your device, network or operating system behaving as expected.

Changes, law and contact

We may update these terms; material changes will be announced in the app or by email before they take effect. Continued use after a change means you accept the updated terms. These terms are governed by the laws applicable at the provider’s place of establishment, without affecting mandatory consumer protections in your country of residence.

Questions about these terms: support@healtix.app.